Sind wal Rifa post office win Gold shield award in Rating 3.. Al-Zawadi: The award is the crown of the efforts to develop services according to the highest standards of quality and efficiency.
Manama: Ms. Latifat Mutlaq Al-Zawadi, Director of Post Office Management, congratulated the Sind Post Office and Al-Rifa Post Office with the Golden Shield Award in the Government Service Centers Evaluation Program (Evaluation 3), noting that the offices were among the list of 5 post offices won the gold award Yay plus a sixth office won the silver from As many as 12 participating post offices have all succeeded in achieving high rates of over 90%.
Al-Zawadi expressed her pride and esteem by honoring His Royal Highness Prince Salman bin Hamad Al-Khalifa, Crown Prince Prime Minister, may God protect him, for the winning post offices within government centers that have the gold classification, and Al-Zawady considered that this victory will serve as a motivation and motivation Big A for moving forward with the development and update that is pouring in Towards achieving the Kingdom’s direction of development and progress to support the comprehensive development march led by His Majesty King Hamad bin Isa Al Khalifa, the people of the country, may God protect and care for him, assures that the development of customer service centers and reviewers is one of the valued priorities of the government that ensures Gotta be of the highest standard.
Al-Zawadi thanked His Excellency Eng. Kamal bin Ahmed Mohammed, Minister of Transport and Communications, and Sheikh Badr bin Khalifa Al-Khalifa, Assistant Agent for the Post, for their continued support to all development initiatives that contributed to increasing business efficiency, and thanked all those who contributed to this achievement of Bahrain Post staff and supporting administrations, in their quest to achieve The development that led to changes at the qualitative level in the service provided, in which the centers were developed according to almost 100 standards, and to ensure their implementation and continuity of their work, a special work team has been formed to follow it up.
Al-Zawadi looked forward to victory in the fourth assessment, where work is done to participate in it to ensure sustainability and achieve competitiveness, explaining that the teams continue to work on providing the shortcomings to ensure the achievement of more advanced centers in the future, noting that the work is underway based on criteria Including what specializes in preparing offices from where Regulation, facilities, accessibility and qualification of service platforms employees to deal with customers, as well as develop customer management, ensure quality and speed of service, develop wait systems and etc.
Al-Zawadi turned to the diversity of channels of access to service, organization of the centers, increase the level of staff cooperation with clients and speed of response, as well as preparing studies and making questionnaires to take the public’s opinion and follow up their suggestions to develop the mechanism, ensure the speed of operations, and find a system of a Umm to follow to ensure sustainability and quality.
At the conclusion of her statement, Al-Zawadi emphasized the focus on improving and developing work mechanisms and operational efficiency, building future plans and looking forward to providing the use of electronic platforms for electronic payment, encouraging the development of electronic and digital transformation strategies to facilitate the provision of services provided Developing more widely and taking advantage of virtual platforms.
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